Operational Excellence

Together with our employees, we pride ourselves on excellence in every aspect of our work. Our high standards for operations and system maintenance enable us to meet and exceed our customers' expectations, perform our work safely and preserve our assets.

Setting High Standards

By pursuing advanced technologies and building and operating our energy assets to achieve optimum performance and efficiency, Berkshire Hathaway Energy’s businesses deliver high levels of service while providing cost-effective and environmentally responsible energy.

As providers of essential energy services, we strive to provide perfect power to our customers. Should the need arise, we are prepared to effectively respond if an event impacts our systems. Each of our businesses have well-developed and tested risk management and emergency response plans designed to sustain our vital services in even the most extreme circumstances. By investing in our portfolio and through effective planning, regular maintenance and equipment upgrades, our businesses deliver the dependable energy our customers deserve.

Expanding the Grid

We believe the growing interest in alternative energy sources combined with organic growth in demand will require expansion of the electric transmission grid. Our businesses have invested in projects in several regions in the U.S. and continue to evaluate development opportunities within the areas we serve.

Emergency Preparedness

When emergencies or natural disasters occur, customers expect a swift response. We are prepared. We regularly conduct emergency response drills for electric transmission, natural gas and pipeline events, and update our storm restoration plans to ensure we are prepared to provide safe, reliable service to our customers.

Our Core Principles

Watch Video