Regulatory Integrity

We adhere to a policy of strict regulatory compliance and pursue frequent, open communication with regulators regarding our business performance.

Regulatory Integrity

Challenges and Opportunities

Integrity in performance – engaging in honest and open dialogue, doing what we say we will do and maintaining compliance – is essential to our business philosophy. We are dedicated to providing balanced outcomes for our stakeholders, and operating with integrity is critical to achieving this success.

We work closely with customers, regulators, legislators and other stakeholders to help protect the energy and economic needs of our customers and ensure we are compliant with regulatory requirements. By maintaining transparent and responsive working relationships with our stakeholders, we are able to seek opportunities to reduce energy demand and deliver sustainable energy solutions to benefit the customers and communities we serve.

Reasonable Prices

Reasonable, fair prices are critical to maintaining customer satisfaction. Our businesses work hard to hold their average prices well below regional averages. Efforts to minimize price increases will continue across all our businesses.

Recent Accomplishments

  • In 2017, the Alberta Utilities Commission approved a first-of-its-kind negotiated settlement for AltaLink’s general tariff application, which increased customers' savings to more than C$650 million from 2015-2018.
  • BHE Pipeline Group delivered 8% of the natural gas consumed in the U.S. in 2018. As an important part of our nation’s energy delivery system, our businesses work cooperatively with our regulators to ensure the safe and reliable delivery of natural gas to meet growing energy needs.