Our Core Principles

Our core principles define our values and our vision – today and for the next 100 years.



About Us

Customer Service


We are focused on delivering reliability, dependability, low prices and exceptional service to our customers. We are committed to providing innovative solutions that our customers want and need.



Employee Commitment


We equip employees with the resources and support they need to be successful. We encourage teamwork and provide a safe, rewarding, equitable and inclusive work environment. We make no compromise when it comes to safety and security.


Environmental Respect


We are committed to using natural resources wisely and protecting our environment for the benefit of future generations. Our Environmental RESPECT Policy details this commitment in the areas of Responsibility, Efficiency, Stewardship, Performance, Evaluation, Communication and Training.

Regulatory Integrity


We adhere to a policy of strict regulatory compliance and pursue frequent, open communication with regulators regarding our business performance.




Operational Excellence


Together with our employees, we pride ourselves on excellence in every aspect of our work. Our high standards for operations and system maintenance enable us to meet and exceed our customers’ expectations, perform our work safely, and preserve our assets.


Financial Strength


We are excellent stewards of our substantial financial resources. Backed by Berkshire Hathaway Inc., we invest in hard assets and focus on long-term opportunities that will contribute to the future strength of the company.